From diagnosis to measured results, in four sequential stages.

01Diagnosis

Diagnosis before any proposal

1. 1
   The diagnostic visitFree

   A visit to the enterprise’s or association’s premises to hear the main challenges and identify initial gaps. For project owners: a free advisory and introductory session.

2. 2
   The diagnostic studyFree

   A written initial reading delivered after the visit, together with the Diagnostic Engagement Agreement.

3. 3
   The detailed surveyUnder the Diagnostic Engagement Agreement

   It begins once the agreement, a separate contract with its own scope and fee, is signed. It defines the challenges precisely, sets priorities and lays the foundation for the development tracks. For project owners, its counterpart is the project study, covering the project, its market and feasibility, under a separate contract.

Evidence first: direct observation, documents, multiple sources.

02Design

The development proposal

An integrated proposal setting out the tracks required, the expertise, the timeline, the scope of work and the measurement indicators, under one contract. Delivery begins once the proposal is approved and the contract signed.

03Delivery

One team, one contract

You deal with one program manager and one contract; we lead the team behind them.

04Measurement

We measure what has actually changed.

Before work begins we set a quantified baseline; after delivery we measure and document the results. Every deliverable passes a quality gate before it reaches you.